How can I complain a defect product?
You want to complain a defective item?. Please contact our Customer Service Team with the following information : Contact. We will find a solution together.
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Complaint
Sometimes it doesn't fit. That happens! All info about the complaint.
I received an wrong item
We are sorry, we did not want to worry you. Of course we will send you the correct item. Please contact our Customer Service Team directly, so that your request can be resolved as soon as possible. Contact form
In my order is missing one or more items
We are sorry that your order did not reach you completely. Please contact our customer service team directly, so that your issue can be resolved as soon as possible. Contact form
I have received a damaged package
We are sorry that you received a damaged package. Sometimes the delivery can be a little bit faster and the parcel or even the items in it can get damaged or lost. You can find an overview of the ordered items on the delivery bill. If items are damag
Have I a warranty claim?
If an item from your order has a defect, please contact our Customer Service Team. We handle quality issues individually. We are very interested in finding the most accommodating and satisfactory solution for you. Contact form