Hey Marly  logo
Hey Marly  logo

All articles

Why didn't all ordered items arrive?Updated 7 months ago

Sometimes, depending on the volume of your order, our logistics partner sends your ordered items in several parcels.

You will receive a shipment number for each package, which you can use to track the shipping status of the deliveries at any time. You will find an overview of the shipments in your shipping confirmation.

So it can happen that one package reaches you faster than the other.

Was this article helpful?
Yes
No