Hey Marly 

<p>If your favorite item is no longer in stock, sign up for the back in stock reminder under the desired product in our store. You will be informed automatically by e-mail as soon as the item is available again.</p><hr><p style="text-align: center;"><img data-fr-image-pasted="true" src="https://uploads.gorgias.io/JWjXVxGbnl7DvMqm/produkt-03df23b5-b177-49ad-996a-2707410a82d1.PNG" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: calc(100% - 10px); color: rgb(22, 22, 22); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 432px;" id="isPasted" class="fr-fic fr-dii fr-rounded"> </p>

If your favorite item is no longer in stock, sign up for the back in stock reminder under the desired product in our store. You will be informed automatically by e-mail as soon as the item is available again.

How do I know if my desired item will be delivered again?

Product Information & Care

Where can I find my order number?

Can I change/cancel my order?

Do I need to open an account?

How can I enter my discount code / gift voucher?

Can I apply my discount code afterwards?

Can discounts be used in combination?

How and when will I receive my voucher?

Do you guys have a student discount?

Can I buy gift vouchers from you?

How do I get a free upper during the free Mix & Match Week?

Order

What shipping options are available?

How expensive are the shipping costs?

How can I change my delivery address?

Why didn't all ordered items arrive?

How can I track my parcel?

What does it mean when your package has been announced electronically?

Why could my parcel not be delivered?

My package is delivered, but I have not received it?

How long does the delivery time take?

Where can I have my order delivered?

Shipping & Delivery

How do I return my order?

Who will pay the costs of a return?

Can I return several orders in one package?

Has my return arrived?

Can I exchange items?

Is an exchange/return possible in the store?

How long can I return my order?

When will my return be refunded?

How to order a return from Switzerland?

Return & Exchange

Credit cards

Pay Pal

Klarna instant bank transfer

iDeal

Why does my card not accept?

Payment methods

How can I complain a defect product?

I received an wrong item

In my order is missing one or more items

I have received a damaged package

Have I a warranty claim?

Complaint

Why do wrinkle the leather?

Why can the leather rub off?

Do the toppings come in different sizes?

How do I care for my Hey Marly shoes?

How do I use The Umbrella?

Material facts hats and scarves

Material facts winter boot and slippers

Production and fairness

Materialfact Leather-fiber-fabric

How can I become a member of Marly's Club?

How can I collect points?

Will the points be credited to my account immediately after I place the order?

How do I redeem my points?

Hey Marly Club

How do I know if my desired item will be delivered again?Updated 7 months ago